eyeforpharma Marketing and Customer Experience USA

Start Date : November 14, 2018
End Date : November 15, 2018
Time : 9:00 am to5:00 pm

Phone : +44(0)2073757201
Email : lrobertson@eyeforpharma.com

Location :
Hotel Sofitel Philadelphia, 120 South 17th Street, Philadelphia, 19103, United States

Website

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Description

Break down the model you need to raise the bar on customer experience and get ROI on marketing strategies. You’ll get case studies that show practical steps of how innovation in chatbots, voice search, augmented reality and artificial intelligence can radically transform your ability to engage the customer. 

 

To execute omni-channel marketing you need strategy to support your technology selection. This two day conference will evaluate methods to scale innovation in pharma, incentivization structures to align your teams to CX and training tactics to encourage empathetic user-centered design that puts the customer at the center. 

 

. Engage your customer with omni-channel strategy 

. Great customer experience comes from the core: how to hire, train and incentivize for CX

. Learn from industry innovators with practical case studies on chatbots, voice search, augmented reality, artificial intelligence and mobile 

 

Some of the job roles and functions attending will be Digital, Customer Experience, Centers of Excellence, Innovation Strategists, Sales and Marketing Executives, Patient Engagement, IT leadership, Brand Managers, MCM and Innovation Heads.

 

Price:

 

Tickets from: USD 1799.0

 

URL:

 

Brochure: https://go.evvnt.com/258909-0?pid=3506

 

Speakers: Bharti Rai, Chief Commercial Data Officer, Bayer, Martina Flammer, Senior Vice President Customer Value, Boehringer Ingelheim, Christina Molt-Wengel SVP, Head of Global Marketing and Consumer Health Division, ALK, David Kuperstein, Managing Director Hemophilia, Pfizer, Jim Lefevere, Head of Global Marketing, Roche Diagnostics, John Spera, Vice President Marketing, Novo Nordisk

Registration Info

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eyeforpharma


Event Categories: Health & Nutrition.

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